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CIO Perspective: To Be Great at IT, You Must Be Great at BPM

CIO Perspective: To Be Great at IT, You Must Be Great at BPM
These insights on Business Process Management (BPM) come from Toby Redshaw, the Group CIO that is leading a successful BPM program at Aviva plc, the world's fifth-largest insurance group. These remarks were made during Toby's keynote presentation at the Lombardi Driven 2009 User Conference.

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